Roof Doctor started in 2011 as a locally owned and operated family business, quickly becoming one of Kelowna's most reputable roofing companies. We have grown to include a team of experienced employees that are educated in the latest products and technologies, in all areas of residential and commercial roofing. Our knowledgeable and strong sales team focuses on keeping our customers informed, educated and satisfied on all aspects of their roofing project from beginning to end , in addition to providing our customers with the choice of some of the leading product brands in the industry. Roof Doctor's fully experienced and equipped Quality Control and Service department is dedicated to maintaining a high standard in workmanship backed by our 10 year workmanship warranty, as well as our outstanding product warranties. We take pride in being one of the industry's leaders in job site safety and continue to grow our program with safety personnel, training, and resources. Our hard-working staff, including our roofing installers, are dedicated to providing our clientele with a rewarding roofing experience, right down to the last detail.
Browse our staff list and contact us today to book our services!
General Manager/Partner – Howard Pfefferle
With over forty years in the field, Howard approaches each project with in-depth and discerning experience. He entered the work force in 1977 in building materials and lumber sales. He carried on to be the BC Interior and West Kootenay region residential product Manufacturer Representative for one of the largest roofing manufacturer around the globe, IKO Industries. In 2011, Howard and his family opened the doors of Roof Doctor. This was a natural transition for Howard as his energizing personality and versatile skills are an asset to a successful business.
Project Manager/Partner – Travis Pfefferle
One of the co-founders of Roof Doctor, Travis has over 10 years of roofing expertise and specializes in quoting and managing commercial projects and BUR roof systems. He works closely with builders, developers, architects and inspectors to ensure that Roof Doctor continues to be an industry leader by completing commercial projects on time and on budget.
Managing Partner – Randy Eistetter
Randy became business partners with the Roof Doctor family in 2011 when he sold his HVAC company, which he owned and operated for 25 years. His knowledge and expertise made his company one of the top in the HVAC industry in Prince George, where he was well respected by his competition and customers. Randy is dedicated to creating long-lasting relationships with clientele, customers, and colleagues, and he takes pride with his involvement in the Roof Doctor team. He believes that honesty, hard work, and a lasting commitment to knowledge and skill-building, are the keys to a successful business.
Sales Representative – Trevor Ingram
Trevor started his roofing career back in 1989 as an installer at the age of 18 with Lumberland Installations in Vancouver, BC. His passion and commitment to succeed as a professional installer was not only a goal of his, but a priority. After moving on from Lumberland 3 year later, he opened his own roofing business in Vancouver, that he built up and operated for several years. Trevor dedicated endless hours of training and getting certified as a professional installer with some of the most recognizable organizations in our country. In 2017 Trevor joined the Sales Team at Roof Doctor and has put his 28+ years of experience to work. Having a passion for what he does, he enjoys educating and providing an extremely detailed proposal for all upcoming Roofing Projects for each and every potential client.
Estimator – Brandon Pfefferle
Brandon is the newest family member to be added to our team and is primarily responsible for reading and calculating new construction building plans, and also providing quotes to our residential and commercial customers and builders for all roofing projects. His diverse background and knowledge of computers, programming and troubleshooting makes him a valuable asset to our company.
Safety Officer – Jason Halliday
After completing the Construction Safety Officer Program and dedicating years to construction safety, eventually advancing to a consultant level in the oil and gas industry, Jason has recently decided a career change back to small business was his desire. As one of the leaders in safety, production and customer service, Roof Doctor was an easy choice. Jason is proud to be a part of a team that boasts a stellar safety record.
Quality Control/Service – Mike Montemiglio
With several years of experience, supervision and training in the roofing industry, Mike joined the Roof Doctor team in 2017 as Quality Control, Service and Maintenance provider. His knowledge and dedication has proven to be a valuable asset to the expanding team at Roof Doctor.
Administration / Comptroller – Catherine Eistetter
Catherine began her career in administration in 1978 in the HVAC industry. In 1994 her husband and herself built a very successful heating business in Prince George, BC, which they ran until 2013 when they sold and made a move to Kelowna. While working alongside her husband, Catherine also had a fulfilling, part-time career with the Prince George School District. In 2011, Catherine became business partners with family, joining the Roof Doctor team. Catherine’s knowledge and dedication have earned her a respected position in administration and management with Roof Doctor and their team of employees.
Administrative Assistant – Lonnie Ingram
Lonnie’s career in administration started back in 1997 in Vancouver, BC with the GVRD, where her department was responsible for over 1000 of Metro Vancouver’s housing properties throughout the Lower Mainland. As a team player with exceptional customer service skills, she excelled and held a management position until she moved to Kelowna with her family in 2002. Lonnie started with the Roof Doctor organization in 2017 as an Administrative Assistant and enjoys working closely with all clients to ensure each and every project receives impeccable organization and service.